|
:
Business Processes
Business processes are central to how organizations function. They describe
roles and responsibilities, how critical tasks get accomplished, and how
decisions are made. TOCC helps you to define the required processes based on
your business needs. WE then help managers and team members to transition to
these processes through a combination of education and on-the-job coaching.
During the development of these processes it
is also essential to establish the metrics that will be used to guide
decisions and evaluate performance. The focus of CCPM is on project and
resource performance―not on individual task completion. Driving the
organization to complete all tasks on-time can be counter-productive, and
measures like earned value often promote the completion of the easiest
tasks, not those which are on the Critical Chain to complete the project.
You may have experienced this yourself, when a project has "earned" most of
its value, but is still less than 50% complete with regard to time.
While the individual business processes
varying across organizations, and each will customize them to their needs,
some of the more common processes deployed are:
- Schedule Creation
- How plans are built
- How resources are assigned and
represented
- How buffers are sized
- How tasks, resources and projects are
named
- Optimizing project durations
- Due Date Quotation
- Adding new projects to the pipeline
- Weighing alternatives and priorities
- Project Reviews
- Identify risk/ problem areas
- Resource Management
- Assigning resources to tasks
- Anticipating problems and peaks of
load
- Taking corrective action
- Identifying and addressing constraints
- Buffer recovery planning―how to get
at-risk or late projects back on track
- Task Updating
- Portfolio Optimization
- Understanding project contribution to
overall goals
- Weighing alternatives and trade-offs
- Maximizing total return
- Process Improvement
- Identifying problem processes and
resources
- Focusing on areas where improvement
will maximize returns
 back to implementation
|
